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HELP CENTER

Customer
Technical Support Form

TECHNICAL SUPPORT
Inquiries

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    D-BOX Headquarters

    2172 rue de la Province
    Longueuil, Québec, Canada
    J4G 1R7

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    Monday to Friday
    8:00 a.m. to 6:00 p.m.
    (Eastern Time)

Have a technical problem that you can’t find a solution to? Our Technical Support Team is here to help!
However, before reaching out to our Technical Support Team, be sure to consult our Help Center as well as our ChatBot in the right-hand corner of this page. These tools are instant, efficient, and available 24/7 to help you troubleshoot your haptic system.
Additionally, for sim racing technical issues, you can join our Discord— the community may have the answers you seek!
For any and all concerns regarding sales, please be sure to use this form for a prompt response.