Sales Coordinator
Sales
Permanent
Temps plein
Longueuil
3 to 4 years
Summary
We're looking for a Sales Coordinator to run the Order Desk and provide general administrative support to the entire sales department.
Enjoy a vibrant career in the world of movement!
Driven by agility, excellence and creativity, people are at the heart of the D-BOX experience. An international company, D-BOX is recognized as an expert in motion technology. Every day, we strive to create extremely realistic immersive experiences. Are you motivated by challenges and collaboration? Then D-BOX has a place for you!
YOUR MISSION
- Coordinate and follow up on all administrative activities related to sales (order desk/Order Desk management) to delivery
- Submitting non-warranty parts
- Entering orders into the system
- Providing order confirmations to the customer
- Sending orders to the production team
- Requesting transportation quotes and providing the tracking number to the customer
- Creating pending charge transactions
- Following up on payments, etc.
- Ensure sound management of the “CRM” (Customer Relationship Management) system
- Create and maintain all customer files in the ERP
- Participate in weekly sales meetings
- Provide administrative support to the sales team
- Ensure that the sales process is respected at every stage
- Organize customer meetings, demonstrations and follow-ups for the sales team.
- Any other related tasks
YOUR DNA
- DEC in office automation, administration, secretarial or other relevant field
- Minimum 3 years' experience in a similar position
- Proven customer service experience
- Strong organizational skills and ability to manage several files at once
- Excellent communication skills in French and English, both spoken and written (international clientele mainly English-speaking)
- Basic knowledge of Word and Excel, Power Point etc.
- Must have worked with a customer relationship management (“CRM”) system.
PERKS
- An energetic team working to entertain the planet
- An opportunity to innovate, grow and make a significant impact
- A flexible work schedule with the possibility of teleworking
- Complete insurance plan (including telemedecine services)
- Skills development and training
- Personal days
- Bonus program
- Annual credit for physical activities ($350)
- Salary commensurate with your talent
- Happy hours, themed dinners, various activities
- In-office D-BOX cinema
- Free coffee & tea
- And much more!
D-BOX is committed to making our team a better reflection of society and values diversity of all forms. We encourage applications from women, from those who identify as Indigenous, as a Person of Colour, as a member of the LGBTQ2S+ community, as a person with a disability and from other cultural, racial or ethnic minorities.
SALES COORDINATOR