Sales Coordinator

We're looking for a Sales Coordinator to run the Order Desk and provide general administrative support to the entire sales department.

Enjoy a vibrant career in the world of movement!

Driven by agility, excellence and creativity, people are at the heart of the D-BOX experience. An international company, D-BOX is recognized as an expert in motion technology. Every day, we strive to create extremely realistic immersive experiences. Are you motivated by challenges and collaboration? Then D-BOX has a place for you!

• Coordinate and follow up on all administrative activities related to sales (order desk/Order Desk management) to delivery
  
  • Submitting non-warranty parts
  • Entering orders into the system
  • Providing order confirmations to the customer
  • Sending orders to the production team
  • Requesting transportation quotes and providing the tracking number to the customer
  • Creating pending charge transactions
  • Following up on payments, etc.
• Ensure sound management of the “CRM” (Customer Relationship Management) system
• Create and maintain all customer files in the ERP
• Participate in weekly sales meetings
• Provide administrative support to the sales team
• Ensure that the sales process is respected at every stage
• Organize customer meetings, demonstrations and follow-ups for the sales team.
• Any other related tasks

• DEC in office automation, administration, secretarial or other relevant field
• Minimum 3 years' experience in a similar position
• Proven customer service experience
• Strong organizational skills and ability to manage several files at once
• Excellent communication skills in French and English, both spoken and written (international clientele mainly English-speaking)
• Basic knowledge of Word and Excel, Power Point etc.
• Must have worked with a customer relationship management (“CRM”) system.

• An energetic team working to entertain the planet
• An opportunity to innovate, grow and make a significant impact
• A flexible work schedule with the possibility of teleworking
• Complete insurance plan (including telemedecine services)
• Skills development and training
• Personal days
• Bonus program
• Annual credit for physical activities ($350)
• Salary commensurate with your talent
• Happy hours, themed dinners, various activities
• In-office D-BOX cinema
• Free coffee & tea
• And much more!

D-BOX is committed to making our team a better reflection of society and values diversity of all forms. We encourage applications from women, from those who identify as Indigenous, as a Person of Colour, as a member of the LGBTQ2S+ community, as a person with a disability and from other cultural, racial or ethnic minorities.